Terms & Conditions

🧾 1. GENERAL

Bakezaar operates as a bakery brand offering cakes, desserts, and related services through online platforms and franchise outlets.

By using our services, you confirm that:

• You are at least 18 years old or using under supervision

• All information provided is accurate

• You agree to follow all applicable terms

🛒 2. ORDERS & ACCEPTANCE

• All orders are subject to availability and acceptance

• Bakezaar reserves the right to cancel or refuse any order

• Once an order is confirmed, it cannot be modified in most cases

💳 3. PRICING & PAYMENT

• All prices are listed in INR (₹)

• Prices may change without prior notice

• Full payment must be made at the time of order

• We accept online payment, UPI, and other supported methods

🚚 4. DELIVERY POLICY

• Delivery time is estimated and may vary due to traffic, weather, or other conditions

• Customers must provide accurate delivery details

• Failed delivery due to incorrect details or unavailability is the customer’s responsibility

🔁 5. RETURN, REFUND & CANCELLATION

• All returns and refunds are governed by our Return & Refund Policy

• Orders once placed are generally non-cancellable

• Refunds are processed only under valid conditions

🎂 6. PRODUCT DISCLAIMER

• Cakes are handcrafted, and slight variations in design, color, or decoration may occur

• Taste and texture may vary slightly depending on ingredients and storage

• Customers are responsible for checking allergen information before ordering

🎁 7. OFFERS & PROMOTIONS

• Discounts, vouchers, and promotional offers are subject to specific terms

• Bakezaar reserves the right to modify or cancel offers at any time

• Offers cannot be combined unless specified

🤝 8. FRANCHISE TERMS

• Franchise partners operate under Bakezaar brand guidelines

• Bakezaar is not liable for individual franchise mismanagement

• All franchise agreements are governed by separate contracts

🔐 9. USER CONDUCT

You agree not to:

• Provide false or misleading information

• Misuse the platform for illegal activities

• Interfere with the website/app functionality

⚖️ 10. LIMITATION OF LIABILITY

Bakezaar shall not be liable for:

• Indirect or incidental damages

• Delays caused by external factors

• Loss due to misuse of products

🔄 11. MODIFICATIONS

Bakezaar reserves the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting.

📍 12. GOVERNING LAW

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of local courts.